Selected Work

Projects that moved the needle

A selection of our most impactful work — each project built with precision, shipped on time, and optimized for results.

Autonomous Ticket Resolution Agent
74%
Support Tickets Automated
Featured
AI Automation · SaaS

Autonomous Ticket Resolution Agent

The Challenge

A Series B startup was scaling too fast, leading to an overwhelmed support team and a 48-hour average response time for basic technical queries.

Our Approach

We built a LangChain/OpenAI native app connected directly to their Zendesk and internal Notion docs. The agent securely resolves tier-1 tickets automatically via RAG.

The Impact

74% of tier-1 tickets resolved instantly.

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HIPAA Compliant Patient Portal
60%
Drop-off Reduction
Healthcare · Next.js

HIPAA Compliant Patient Portal

The Challenge

A network of private clinics was losing patients due to a chaotic, non-responsive legacy booking system built 14 years ago.

Our Approach

We architected a unified Next.js dashboard with custom robust API aggregation and real-time WebSocket updates, fully encrypted and compliant with global health standards.

The Impact

Reduced booking drop-off by 60%.

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Offline-First Logistics Tracker
100%
Uptime Reliability
Logistics · React Native

Offline-First Logistics Tracker

The Challenge

Delivery drivers were entirely losing app connectivity in rural zones or subway routes, forcing manual paper tracking.

Our Approach

We rebuilt their app using React Native and WatermelonDB to allow full offline-sync. The app queues POST requests locally and fires them instantly once 4G is restored.

The Impact

0 data loss during low connectivity periods.

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